Call Data records can be viewed and imported via the comma delimited file produced after extraction. Many telecommunications companies that utilise nortel switches do not have the infrastructure in IT to develop tools or applications to extract call data to import into their billing system. Hence they outsource and pay per called number to a large companies.This cost can now be avoided by having this utility empower any organisation.Benefits are: Extract and examine data for billing and traffic analysis Can become a service centre for other telephoney companies No tweaking needed all generic and very compliant to Nortel DMS300 switches Fast and Fault Tolerant Flexible filtering capability to search based on criteria Wild card searching capability