ConsultSis is a great tool to expand your business or even to start a new business or service. ConsultSis allows you to conduct:
and many other video consulting opportunities…
All these features are available to all users of ConsultSis:
100% Flash, web-based video consultation (no downloads or java required):
Pay per view - customers are charged per minute or per consultation, depending on their preference or the administrator’s settings
Per-minute and per-consultation fees can be individually set by each one of your employees
Display status - Online, Offline, Busy – shows your availability and lets users wait in line for you to become available and take their call
Detailed profiles of you or your employees which your customers can review to select the best person to contact including personal and professional qualifications, uploaded documents, specialties (e.g. medical, financial), etc. Profiles can be written in any number of languages and can be tied to the language of the website, currently set by the customer.
Easy-to-navigate menu that allows customers to sort your employees based on a number of criteria: fee, specialty, rating, etc.
Recording of all video consultations, storing them for future reference and replaying them at any time available both for you and for your customers
Detailed customers’ profiles (e.g. medical records, financial statements, uploaded documents) which you can access during the video consultation. This way you have the most up-to-date customer’s information right in front of you just when you need it.
Rating system so customers can rate and comment on your services, employees or individual video consultations. Thus you can reward your employee’s performance and get feedback about the quality of your services straight from the customer.
Messaging system to allow customers and employees to send each other messages
Scheduling system to allow employees to create schedules with their availability and customers to make appointments with them
Integrated methods of electronic payment to set how customers pay you - via PayPal, credit/debit cards, wire transfer, etc. Customers’ payment is done in advance to ensure your financial security.
Recommendation system to allow customers to send referrals of your employees to their friends
Virtual help desk to direct customers to the person suitable for their needs and to answer technical questions
Favorite groups – customers can “favorite” your employees to find them more easily
Data from the video consultations, accessible by customers and employees in their profiles, organized in a table with the following parameters
Latest encryption and security technologies used to protect users’ privacy
Personalized design to match your website appearance
Ongoing technical support
Date added 28 May 2012
Last Updated 12 Oct 2012