Call Center Balanced Scorecard designed in MS Excel. We have designed a Call Center Balanced Scorecard, this solution will help to measure and control the performance of call center using Balanced Scorecard metrics.
Platform Windows 95/98/ME
Operating Systems Windows 95/98/ME,Windows NT/2000,Windows XP,Windows NT/2000/2003/SBS2003,Windows Vista
System Requirements MS Excel installed
Date added 7 Apr 2007
Last Updated 24 Jan 2011
Tags call center,balanced scorecard,excel