Hot Help Desk ( http://www.hothelpdesk.com/ ) is a ticket management and100% web-based help desk system which can be accessed from any browser, with no plug-ins, no client maintenance and no client updates. Your customers can create and update tickets via online web based form or email easily, so you are able to track the history of support requests from inception to resolution, including routing, ownership and transfers . Hot Help Desk also provide powerful service modules like automatic email notification, searchable knowledge base, administrable download and reports analyzer, so you can offer your customers different options to help them get their issues resolved quickly. With a complete feature set and an affordable price tag, Hot Help Desk will improve the efficiency of your business. You can transform your cost center to a revenue center.
Platform Windows 95/98/ME
Operating Systems Windows 95/98/ME,Windows NT/2000,Mac,Linux,Palm OS,Windows XP,OS X - Macintosh,Windows Vista
Date added 9 Mar 2009
Last Updated 24 Jan 2011
Tags help desk software, help desk, it help desk, help desk management, web based help desk software, help desk solution, help desk support,it help desk software, help desk management software, help desk c