The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets. Unlimited records allow recording of all support calls for years to some.
Platform Windows NT/2000
Operating Systems Windows NT/2000,Windows XP,Windows NT/2000/2003/SBS2003,Windows Vista,Windows 7
Date added 13 Aug 2007
Last Updated 16 Feb 2011
Tags support,tracking,customer support,help desk,help,support ticket,customer service,ticket tracking,ticket