Customer Service
We know that you the customer are more important than
anything else, without you we could not exist. We keep
this in mind in everything we do and are always looking
for ways to improve our products and service to you.
Produce High Quality Software
The first step in pleasing you the customer, is to ensure
that our software and services are of the highest standard.
They must do exactly what we say they do and provide the
functionality that you need, desire and require. In addition
we aim to make our software as easy and quick to install
as possible.
High Quality No Nonsense Documentation and Help
Too much software these days is accompanied by poor documentation,
it either reads like a novel (and comes in volumes) or
barely covers the basics leaving you guessing.
Our focus here is produce good documentation which will
guide you through getting the software up and running
as quickly as possible and teach you all the finer points.
In addition our documentation provides a no nonsense reference
on every aspect and feature of the software (no one really
wants to read a 40 page manual just to find out how to
change a color parameter).
Lead by Example
I guess the reasons some software comes with 500+ pages
of manual is because the author forgot that 'a picture
paints a thousand words'. Our products come packed with
examples which both show you the capabilities and get
you involved right from the off. We want you to get the
most from our software and the best way by far is by example.
Company History
Neutron Solutions Limited was created in 1996
to provide High Quality Web Software, Services and Components
worldwide at a reasonable cost.
First we created Jpowered.com
which is dedicated to providing high quality low cost
web page components (e.g. Java applets). This site was
an instant success and immediately put the company into
profit. We continue to develop this site and all the products
and as such it continues to grow. Customers just don't
seem to be able to get enough of this.
Next we created our first online service TrafficFile.com.
Again an instant success jumping straight into profitability.
This service provides Web Counter and Visitors Statistics
- Essential for any serious online marketing.
With all of our ventures in profit (and growing) the company is on the soundest possible financial footing. With no debts and minimal
overheads we can confidently give you a cast iron guarantee that Neutron Solutions Limited will continue to serve you long into the future.
The Future
Having discovered the secret to success (Customer Satisfaction)
we intend not only to develop the above but also to bring
you more highly valuable products and services.
Location
Our head office is located just south of London in the
United Kingdom. However being a truly Global business
our hardware is located both in the United States and
Europe on the major backbones of the Internet (we pay
a premium for this to ensure you receive the fastest possible
response).
Neutron Solutions Limited
Longmead, Mill Lane, Littleworth,
West Sussex. RH13 8JU
United Kingdom
Further Information
If you would like any further information then please feel free to ask, simply write to us - click
here
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